Our Policies

Privacy Policy

Learn more about our policies.

Learn about Dimco Fence LLC, a top fencing contractor in NJ with years of expertise in residential & commercial fence installations.

Last Updated: April 23, 2026

Dimco Fence, LLC (“Dimco Fence,” “we,” “us,” or “our”) is committed to protecting the privacy, security, and confidentiality of all personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, interact with us digitally, or engage our professional fence installation and contracting services in New Jersey and surrounding regions.

This Policy is written to comply with:

  • GDPR (EU/EEA/UK data subjects)
  • U.S. federal privacy standards
  • New Jersey privacy and consumer protection laws
  • General online data protection best practices

By using our website or providing information to Dimco Fence, you agree to the terms of this Privacy Policy.

1. Company Information & Data Controller

Dimco Fence, LLC
Elmwood Park, NJ 07407
Phone: (201) 393-9404
Email: office@dimcofence.com

Dimco Fence, LLC is the data controller for information collected through our website and during service interactions.

2. Who This Policy Applies To

This Privacy Policy applies to:

  • Website visitors
  • Clients and potential clients
  • Homeowners, business owners, and contractors requesting services
  • Individuals contacting us via email or phone
  • Third parties interacting with Dimco Fence
  • EU/EEA/UK data subjects accessing our website

3. Information We Collect

Dimco Fence collects information necessary to provide fencing services, quotations, scheduling, customer support, and digital platform functionality.

A. Information You Provide Directly

Such as:

  • Name
  • Email address
  • Phone number
  • Service address or project site location
  • Project descriptions or fencing needs
  • Photos, measurements, and property details voluntarily provided
  • Messages sent via website forms or email
  • Contract signatures or approvals

B. Automatically Collected Information

When visiting our website, we may collect:

  • IP address
  • Device information
  • Browser type and version
  • Operating system
  • Pages viewed and time spent
  • Navigation paths
  • Cookies, analytics, and tracking data

C. Project & Service Information

Depending on the request, we may collect:

  • Property layout data
  • Gate and access preferences
  • Material selections (e.g., vinyl, wood, chain link)
  • HOA or township requirements (if you provide them)
  • Scheduling preferences

D. Financial Information

Dimco Fence does not store full payment card numbers.

Payments may be processed securely through third-party payment vendors, subject to their privacy terms.

E. Communication Records

Including:

  • Emails
  • Phone call notes
  • Form submissions
  • Appointment requests
  • Customer service interactions

F. Marketing & Preference Data

  • Newsletter or promotional opt-ins (if available)
  • Campaign interaction data
  • Preference selections

4. How We Use Your Information

We use your information for legitimate business purposes, including:

A. Service Delivery & Operations

  • Preparing fencing estimates and proposals
  • Assessing project feasibility
  • Scheduling on-site measurements
  • Installing, repairing, or servicing fencing products
  • Communicating about project timelines
  • Providing customer support
  • Warranty and service follow-up

B. Website Functionality

  • Running the website
  • Improving website performance
  • Enhancing user experience
  • Monitoring errors, trends, and patterns

C. Compliance & Legal Requirements

We may use information for:

  • Permitting or township compliance (if applicable)
  • Ensuring safety and regulatory adherence
  • Maintaining tax and accounting records
  • Investigating fraud or security issues

D. Marketing & Communication

We may use your information to:

  • Send service updates
  • Provide promotional offers (with consent)
  • Notify you of new products or services

You may opt out anytime (see Section 11).

5. Legal Bases for Processing (GDPR)

For visitors from the EU/EEA/UK, processing is based on:

  • Consent — for marketing and certain cookie categories
  • Performance of a contract — for estimates, service delivery, scheduling, and agreements
  • Legal obligations — tax, accounting, local contracting laws
  • Legitimate interests — improving operations, preventing fraud, responding to inquiries

6. How We Share Personal Information

We may share your data with:

A. Service Providers

Such as:

  • Payment processors
  • Website hosting platforms
  • Email or communication tools
  • Mapping, scheduling, or CRM services
  • Subcontractors assisting with installation work

B. Municipalities or HOAs (If Necessary)

If you request assistance with:

  • Permits
  • Inspections
  • Compliance

C. Legal & Regulatory Requirements

We may be required to share information with:

  • Authorities
  • Courts
  • Legal representatives

D. Business Partners

If needed to complete fence installation or repairs efficiently and safely.

We do NOT sell personal data.

7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Support core functionality
  • Improve website performance
  • Provide analytics and traffic measurement

We use TrustArc for cookie consent management (see Cookie Policy).

8. Data Security

We implement technical, physical, and administrative safeguards, such as:

  • Secure servers
  • Encrypted communication channels (when feasible)
  • Access limitations
  • Regular security monitoring

However, no method of online transmission is fully secure, and we cannot guarantee absolute protection.

9. Data Retention

We retain personal information only as long as necessary for:

  • Providing services
  • Managing customer relationships
  • Maintaining safety and compliance
  • Meeting legal and accounting requirements

When data is no longer required, we securely delete or anonymize it.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions.

We apply GDPR transfer safeguards for EU/EEA/UK visitors.

11. Your Privacy Rights

A. GDPR Rights (EU/EEA/UK)

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (when legally allowed)
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Data portability

B. U.S. & New Jersey Rights

You may:

  • Request what personal information we hold
  • Request corrections
  • Opt out of marketing
  • Opt out of non-essential cookies
  • Request deletion (when permitted by law)

To exercise any rights:
Email office@dimcofence.com

12. Do Not Sell My Personal Information

Dimco Fence does not sell or rent your information.

If this changes, we will update this Policy and provide a legally required opt-out mechanism.

13. Children’s Privacy

Our website and services are not directed to children under 16.

We do not knowingly collect children’s information.

If a child’s information was provided inadvertently, contact us and we will delete it.

14. Third-Party Links

Our website may link to third-party sites.

Dimco Fence is not responsible for:

  • Third-party content
  • Privacy practices
  • Security of external platforms

Visitors should review third-party policies independently.

15. Changes to This Privacy Policy

We may update this Policy to reflect:

  • Legal changes
  • Service updates
  • Technology updates
  • Security improvements

A new “Last Updated” date will appear with every revision.

16. Contact Us

For questions, requests, or concerns:

Dimco Fence, LLC
Elmwood Park, NJ 07407
Phone: (201) 393-9404
Email: office@dimcofence.com